Privacy Policy

PureCare, LLC
Website Privacy Policy
Effective as of March 30, 2017.

PureCare, LLC (“PureCare”, "we," "us" or "our") is committed to protecting our users’ information and to making our users aware of our online practices regarding the collection and privacy of their information.

Any user that accesses all or any part of the PureCare, LLC web site located at: www.purecare.com (the “Site”) agrees that use of the Site constitutes acceptance of this Privacy Policy and our Terms of Use for the Site.  Each time a user accesses the Site, the Privacy Policy and the Terms of Use should be reviewed because PureCare reserves the right to change them from time to time without notice. Your continued use of the Site after such changes have been made constitutes your acceptance of such changes.

Binding Agreement
By accessing all or any part of our Site, you agree to be bound by this Privacy Policy and the  Terms of Use posted on this Site.  IF YOU DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY AND THE TERMS OF USE YOU SHOULD NOT ACCESS OR VIEW THIS SITE. 

Use Prohibited by Users Under 18
THIS SITE IS INTENDED ONLY FOR USERS THAT ARE AT LEAST 18 YEARS OLD AND BY ACCESSING THIS SITE, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD.

Use of the Site by Residents Outside of the United States
We make no representations that content and materials (licensed or otherwise) on the Site are legal or appropriate for use from outside the United States nor do we represent that this Privacy Policy is consistent with requirements outside the United States. IF YOU CHOOSE TO ACCESS THE SITE FROM LOCATIONS OUTSIDE THE UNITED STATES, YOU DO SO AT YOUR OWN RISK and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations.

Personally-Identifiable Information of Minors
PureCare’s Site does not knowingly solicit or collect personally-identifiable information from minors.  If PureCare learns that a minor has submitted personally-identifiable information to us, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the minor or others as required by law). 

Site User Content
Please be aware that generally any information including, without limitation, user content that you post to the Site may be accessible by other users of the Site. Please be sure that any such information is information that you are comfortable sharing with the public.

Note also that we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site.

Information Collected from the Site 

Non Personally-Identifiable Information

  • Visitors to our Site can access the Site’s home page and browse the Site without disclosing any personally-identifiable information. We may, however, track information provided to us by your browser, including the website you came from (known as the "referring URL"), the type of browser you use, the time and date of access, and other information that does not personally identify you such as what information on the Site you access, utilize or visit.

Personally-Identifiable Information

  • We collect personally-identifiable information when you provide it to us through the Site, for example, through the “Contact Us” page of the Site, or if you are a United States resident registering the PURECARE® product(s) you purchased through the “Warranty” page of the Site, such as your name, mailing address, phone number and e-mail address. NOTE: ONLY UNITED STATES RESIDENTS MAY USE THE SITE TO REGISTER THEIR PURECARE® PRODUCT(S) TO OBTAIN A WARRANTY.  RESIDENTS OUTSIDE OF THE UNITED STATES ARE PRECLUDED FROM USING THIS PRODUCT REGISTRATION OPTION ON THE SITE.
  • We collect personally-identifiable information each time you place an order with us, including information about yourself as well as about your designated recipient(s).  This information may include names, mailing addresses, phone numbers, e-mail addresses and relevant shipping information. 
  • We collect personally-identifiable information when you establish or update a purecare.com account on the Site, such as your name, mailing address, phone number, email address and password. If you provide to us information about a third party recipient, you understand that we are relying upon you to have authority to provide to us that information.
  • The information that you provide during the purchase process on the Site is handled by a third-party e-commerce platform managed through PayPal. More information about PayPal, and the collection of personally-identifiable information when you purchase our products can be found in the “PayPal” section of this Privacy Policy.

How the Information We Collect from You is Used
We will only use the personally-identifiable information you provide to us for the purposes stated at the time of collection, or otherwise stated in this Privacy Policy.

Specifically, we may use the personally-identifiable information we collect from you to:

  • Include you on our mailing list and provide communications, such as phone calls, e-mails or mailings, which PureCare thinks you may find interesting or useful about its company, its products and services, or that you specifically request.   
  • Send you user names and/or new passwords to log into your online purecom.com account;
  • Perform research and analysis about your use of, or interest in, our products or services;
  • Develop and display content tailored to your interests on our Site;
  • Enforce our Terms of Use and Privacy Policy; 
  • Manage our business; and/or
  • Perform functions in connection with providing our products and services.

We may also maintain a record of your online order history, purchases and the aforementioned personally-identifiable information in connection therewith. In addition, when you submit data to us about other individuals, you thereby agree, represent and warrant to us in each instance that you have obtained consent from each such individual to the submission, transfer and processing of the information.

Sharing of Information
We may share or disclose non-personally identifiable information, whether aggregated or otherwise, with third parties. 

 

SPECIAL NOTICE - Sharing of Personally-Identifiable Information with Third Parties 

Sharing Personally-Identifiable Information with Women’s Choice Award

  • PureCare has been the recipient of the Women’s Choice Award and its products proudly bear the Women’s Choice Award seal.  The receipt of this award was made possible by purchasers of our products, such as you, who took a private survey independently conducted and hosted solely by Women’s Choice Award, and wherein such purchasers indicated that they would highly recommend our products to their family and friends. More information about PureCare’s receipt of this award can be found on the Site at the following link: /about-us/womens-choice-award

FROM TIME TO TIME, PURECARE MAY SHARE THE NAMES AND EMAIL ADDRESSES WE COLLECT FROM YOU WITH WOMEN’S CHOICE AWARD (SUBJECT TO THE OPT-OUT PROVISION NOTED BELOW), SO THAT WOMEN’S CHOICE AWARD MAY CONTACT YOU TO COMPLETE QUESTIONNAIRES AND/OR SURVEYS WHICH MAY PROVIDE PURECARE WITH AN OPPORTUNITY TO CONTINUE TO BE NOMINATED FOR THE WOMEN’S CHOICE AWARD.  

NOTE: WOMEN’S CHOICE AWARD IS SOLELY RESPONSIBLE FOR CONDUCTING AND HOSTING ANY QUESTIONNAIRES AND/OR SURVEYS, AND THE MANNER IN WHICH WOMEN’S CHOICE AWARD COLLECTS, USES AND PROTECTS YOUR PERSONALLY-IDENTIFIABLE INFORMATION THAT PURECARE PROVIDES TO WOMEN’S CHOICE AWARD IS NOT SUBJECT TO THIS PRIVACY POLICY.  YOU ARE RESPONSIBLE FOR REVIEWING WOMEN CHOICE AWARD’S PRIVACY POLICIES TO DETERMINE HOW YOUR PERSONALLY-IDENTIFIABLE INFORMATION WILL BE COLLECTED, UTILIZED AND PROTECTED. PURECARE DISCLAIMS ANY AND ALL RESPONSIBILITY AND/OR LIABILITY FOR THE COLLECTION, USE AND PROTECTION OF PERSONALLY-IDENTIFIABLE INFORMATION BY WOMEN’S CHOICE AWARD.  YOU MAY REFER TO WOMEN’S CHOICE AWARD’S WEBSITE AT: https://www.womenschoiceaward.com/

Opt-Out
You may choose to opt out of receiving communications, such as phone calls, e-mails or mailings from PureCare, and/or the distribution of any personally-identifiable information, such as your name and email address from PureCare to Women’s Choice Award, and/or if you wish to have us delete or destroy any names, email addresses, phone numbers, content or communications you send to us or the like, you may use the opt out mechanism that is provided here to log into your account to update your contact preferences, or e-mail opt-out@purecare.com, or send by certified mail, a written opt out election to the attention of our Marketing Director at PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004.

If a Site user makes this election, all of the Site user’s personally-identifiable information will be removed from PureCare’s servers permanently.

SPECIAL NOTICE - California Residents Privacy Rights

Opt-In
If you are a California resident, to receive phone calls, emails, and other such distributions from PureCare, please sign in here to log into your account to update your contact preferences, or e-mail opt-out@purecare.com to receive such correspondence or phone calls and specify, when prompted, your email address and phone number to which such information should be directed, or send by certified mail, a written opt-in election to the attention of our Marketing Director at: PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004. NOTE: This same opt-in provision should be used to authorize PureCare to distribute any of your personally-identifiable information, such as your name and email address, to Women’s Choice Award (as discussed in the section above).

Opt-Out
If such California residents object to receiving phone calls, emails, and other such distributions from PureCare, or if they do not wish for PureCare to distribute your personally-identifiable information, such as your name and email address to Women’s Choice Award, please use the opt out mechanism that is provided here to log into your account to update your contact preferences, or e-mail opt-out@purecare.com, or send by certified mail, a written opt out election to the attention of our Marketing Director at PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004. Please note that it may take us up to 5 days to process this request.

California Residents – Your Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personally-identifiable information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of personally-identifiable information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. All requests in writing for this information should be sent to the attention of our Marketing Director by sending an email to: sbergman@fabrictech.com, or by writing to our Marketing Director at: PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004. NOTE:PureCare does not disclose your personally-identifiable information to third parties for direct marketing purposes. Our sharing of your personally-identifiable information with Women’s Choice Award is not done for marketing purposes but is instead shared with Women’s Choice Awards so that it may contact you for participation in a survey or questionnaire.

PureCare has chosen to provide you with a cost-free means to opt-out of such sharing, which you can accomplish by using the opt-out link above, or by sending a written opt out election to the attention of our Marketing Director by sending an email to: sbergman@fabrictech.com, or by writing to our Marketing Director at: PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004.

California Do Not Track Disclosures
We do not track Site users to provide targeted advertising, and therefore, we do not respond to Do Not Track (or DNT) signals.  PureCare reserves the right to add such capability to its Site at any time in the future and will notify Site visitors of this change in capability through an update to this Privacy Policy.

Distribution/Onward Transfer to Third Parties of Personally‑Identifiable Information
External distribution does not include certain limited distributions such as sharing personally-identifiable information with a third party working on behalf of PureCare, the transfer of personally-identifiable information in connection with the sale of PureCare’s assets or the merger or acquisition of PureCare or the disclosure of personally-identifiable information in connection with legal proceedings, investigations of crimes, or other governmental investigations. Transferring personally-identifiable information in connection with these limited distributions is considered an onward transfer to third parties and is permitted under this Privacy Policy.

Additional Disclosures
You acknowledge and agree that PureCare may preserve or disclose any personally-identifiable information if it reasonably believes disclosure is required by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, including but not limited to civil and criminal subpoenas, court orders or other compulsory disclosures; (b) enforce this Privacy Policy and the Terms of Use of the Site; (c) respond to claims that any content violates the rights of third-parties; or (d) protect the rights, property or personal safety of PureCare, its members, employees, licensees or affiliates, other Site users and the public.

Other than as set forth in this Privacy Policy, we do not share, rent or sell any personally-identifiable information that we collect from you with any third parties.  

How Long We Keep Your Personally-Identifiable Information
We retain the personally-identifiable information you provide to us as long as is reasonably necessary in connection with our business operations and your use of the Site, or for us to provide other services in connection with the Site. 

Data Integrity
PureCare collects personally-identifiable information that is relevant for the purposes for which it is to be used. PureCare will take reasonable steps to ensure that personally-identifiable information is relevant to its intended use, accurate, complete, and current.

Security
PureCare takes reasonable precautions to protect personally-identifiable information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

ALTHOUGH PURECARE USES REASONABLE SECURITY PRECAUTIONS WITH RESPECT TO YOUR PERSONALLY-IDENTIFIABLE INFORMATION COLLECTED FROM AND STORED ON OUR SERVERS, PURECARE CANNOT GUARANTEE THAT ANY OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION STORED ON OUR SERVERS, OR TRANSMITTED TO OR FROM THE SITE, WILL BE FREE FROM UNAUTHORIZED ACCESS.  TO THE FULLEST EXTENT NOT PROHIBITED BY LAW, PURECARE DISCLAIMS AND SHALL HAVE NO LIABILITY FOR ANY LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION BEING STORED ON OUR SERVERS OR ON THE SITE, OR TRANSMITTED TO OR FROM THE SITE IN CONNECTION WITH THE SITE SERVICES.

Use of Cookies
The Site uses “cookies”.  “Cookies” are elements of data that a website can send to a user’s browser and store on a user’s computer.  Cookies can note that a user’s browser was used to visit certain sites or pages on a certain date. PureCare uses cookies to enhance navigation and functionality of the Site, and to assist you with navigation during a use session.  PureCare also uses cookies to let it know how visitors are using the Site, so that it can improve the Site and a user’s experience on it.  See the Section below for opting out of cookies.

Use of Analytics Technology
We use Google Analytics to enhance navigation and functionality of the Site, and to let us know how users are using the Site, so that we can make Site improvements, where necessary. Google Analytics uses “cookies” (as described above) and “web beacons” which are typically images used to pass information from your computer to a website or server.  The information about your usage of the Site collected through cookies and web beacons is transmitted to and stored on Google’s servers. 

You may prevent Google Analytics from collecting information by installing the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) running on websites to prohibit sending information to Google Analytics. To opt-out of analytics for the Site, visit the Google Analytics opt-out page and install the add-on for your browser.

You may also opt out of the use of cookies (and web beacons when used in connection with cookies) by configuring your own browser settings directly to handle cookies.  If you elect to opt out of cookies and web beacons, it may affect your ability to use the Site.

Links
The Site may provide links to web sites of third parties.  PureCare is not responsible or liable for the privacy practices of these other web sites. ANY WEB SITES LINKED FROM OUR SITE ARE NOT SUBJECT TO THIS PRIVACY POLICY. YOU ARE RESPONSIBLE FOR REVIEWING THE PRIVACY POLICIES OF ANY LINKED WEB SITES TO DETERMINE HOW YOUR PERSONALLY-IDENTIFIABLE INFORMATION WILL BE COLLECTED, UTILIZED, AND PROTECTED BY SUCH WEB SITES.  WE ARE NOT RESPONSIBLE FOR ANY CONTENT, FEATURES, OR ACTIVITIES OF ANY LINKED WEB SITES (INCLUDING THEIR PRIVACY PRACTICES), AND PURECARE DISCLAIMS ANY AND ALL RESPONSIBILITY AND/OR LIABILITY FOR THE CONTENTS, FEATURES, AND ACTIVITIES, AND THE COLLECTION AND USE OF PERSONALLY-IDENTIFIABLE INFORMATION BY SUCH WEB SITES.

PayPal
The prices on our Site are in U.S. Dollars and are subject to change at any time. Purchases for merchandise ordered from the Site may be made using PayPal by accessing this link: www.paypal.com. Before you make a payment using PayPal, you need to have a PayPal account set up. If you do not already have a PayPal account you may set one up by accessing this link to PayPal’s web site: www.paypal.comPlease review PayPal’s Privacy Policy and Terms of Use before making a purchase.

You will be responsible for all taxes associated with your purchases made through the Site, and you will indemnify and hold us harmless from any claims arising from or relating to your failure to pay same. If you fail to render payment as prescribed for any transaction, the transaction will not be completed and your order will not be filled. You understand and agree that we initiate the processing and fulfillment of your transaction as soon as the purchase is processed and approved through PayPal. Accordingly, you agree, to the fullest extent permitted by law, not to stop payment on any transaction processed through the Site.  You may, however, return items as provided in our return policy posted on our Site.

Access, Review and Correction Regarding Information
Users can, by e-mailing our Marketing Director at: sbergman@fabrictech.com, by calling our Marketing Director at: 1-800-758-8563, or by writing to our Marketing Director at: PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004, access, review and correct the personally-identifiable information that has been collected from them.

Arbitration
Any dispute, claim or controversy that you and PureCare are unable to resolve, to the maximum extent allowed by applicable law, will be submitted to and finally resolved by binding arbitration.  Either party may file a written demand for arbitration with the American Arbitration Association and will send a copy of the demand for arbitration to the other party.  The arbitration will be conducted pursuant to the terms of the Commercial Arbitration Rules of the American Arbitration Association.  The venue for the arbitration will be in Essex County in the State of New Jersey. The arbitration will be conducted before three (3) arbitrators selected through the American Arbitration Association's arbitrator selection procedures.  The decision of the arbitrators will be final, binding and conclusive upon the parties.  Each party will have the right to have the decision enforced by the federal or state courts sitting in Essex County in the State of New Jersey, to which exclusive jurisdiction the parties agree to submit. If any of the provisions of this Agreement are held to be unenforceable or invalid by any tribunal of competent jurisdiction, the validity and enforceability of the remaining provisions will not be affected, provided that the essential understanding of the parties hereto is not lost thereby. 

General
This Privacy Policy and the Terms of Use of the Site constitute the entire agreement between you and PureCare regarding the use of the Site, the Site Content and the User Content.  If any provision of this Privacy Policy and the Terms of Use is deemed invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.  PureCare’s failure to enforce any right or provision shall not be deemed a waiver of such right or provision.  Headings are for convenience only and should not be given any interpretative effect. 

Please also read our Terms of Use at: /terms-and-conditions 

Changes to Our Privacy Policy
We may update our Privacy Policy from time to time.  If we make changes to how we treat our Site users’ personally-identifiable information, we will post the new Privacy Policy after we make the change. 

The date the Privacy Policy was last revised is identified at the top of the page.  You are responsible for visiting this Privacy Policy to check for any changes each time you access or use the Site.

Notices; Contact Information
The Site is operated by PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004. All questions regarding the Site, this Privacy Policy or these Terms of Use shall be directed to our Marketing Director by email at: sbergman@fabrictech.com, by calling at: 1-800-758-8563, or by writing to our Marketing Director at: PureCare, LLC, 11 Stewart Place, Fairfield, NJ 07004.