How it works
All PureCare products have a limited warranty from product defects. Please consult the original product packaging, the product page on our PureCare website, or PureCare Customer Service at 800-758-8563 for more details. To register your warranty, please complete the form here.
For all warranty or product questions, please email CS@purecare.com.
Important information about your warranty
Stainguard® Standard (PolyTricot) Mattress Protector Warranty
Stainguard® (Cotton Terry) Mattress Protector Warranty
Mattress Protector Warranty for FRíO® (Cooling), CELLIANT® (Recovery), ReversaTemp (Cooling or Warming), Aromatherapy, OmniGuard®, and TENCEL™ Lyocell (Refreshing)
Total Encasement Mattress Protector Warranty for OmniGuard and Aromatherapy
FIRMCARE™ FRíO® 5-sided Mattress Protector 10 Year Limited Warranty
Sleepys™ FIRMCARE™ Total Encasement Mattress Protector 10 Year Limited Warranty
Register your PureCare® product or stain warranty. PureCare product warranties apply for all products and can be registered with the form below. PureCare stain warranties apply when a PureCare mattress protector is purchased from a retailer along with a new mattress and delivered at the same time of the new mattress. See inside of mattress protector packaging for specific terms and conditions, and register your warranty with the form below.
Important Information for California Customers Exercising Certain Rights
REQUEST TO DELETE ALL YOUR PERSONAL INFORMATION VOIDS ALL PURECARE WARRANTIES
PLEASE BE READ THE BELOW NOTICE REGARDING YOUR REQUEST TO DELETE YOUR PERSONAL INFORMATION PURSUANT TO THE CCPA OR ANY OTHER APPLICABLE LAWS ALLOWING YOU TO REQUEST THIS DELETION.
BY EMAILING CUSTOMERPRIVACY@PURECARE.COM AND REQUESTING TO DELETE ALL PERSONAL INFORMATION YOU HEREBY ACKNOWLEDGE THAT YOUR REQUEST TO DELETE ALL PERSONAL INFORMATION AND/OR THE INFORMATION NECESSARY FOR US TO VERIFY PRODUCTS AND/OR WARRANTIES YOU PURCHASED OR WHICH WERE PURCHASED ON YOUR BEHALF, WILL NULL AND VOID ANY AND ALL WARRANTIES PURCHASED BY OR ON YOUR BEHALF FOR ALL PRODUCTS OR MATTRESSES PURCHASED FROM AND/OR PROVIDED BY PURECARE.
THIS IS A NECESSARY CONSEQUENCE OF PURECARE HONORING YOUR DELETION REQUEST, AS BY DELETING ALL OF YOUR PERSONAL INFORMATION PERTINENT TO YOUR WARRANTY AND PRODUCT PURCHASES, PURECARE CANNOT THEN VERIFY THE PRODUCT AND/OR WARRANTY THAT WAS PURCHASED BY OR ON YOUR BEHALF FROM OR PROVIDED BY PURECARE, AND THUS PURECARE WILL BE UNABLE TO PROCESS ANY AND FULFILL ANY OF YOUR WARRANTIES.
NOTE: YOU CAN EXERCISE YOUR RIGHT TO UNSUBSCRIBE FROM RECEIVING ANY MARKETING MATERIALS FROM PURECARE WITHOUT VOIDING YOUR WARRANTY.
YOU MAY OPT OUT OF MARKETING MATERIALS BY EMAILING: OPT-OUT@PURECARE.COM.